Privacy Policy for Alichobot
At Alichobot, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
When using Alichobot, we may collect the following types of information:
- Facebook Access Tokens – used to integrate and interact with your Facebook account and pages.
- AmoCRM Access Tokens – used for integration with your AmoCRM account for lead management and automation.
- User Identification Information – such as name, email address, and other credentials provided during integration or authentication.
- Activity Logs & Metadata – information about interactions with the bot, timestamps, and related system activity.
2. How We Use Your Information
We use the collected data for the following purposes:
- To enable integration with Facebook and AmoCRM.
- To automate lead capturing, messaging, and follow-ups using your connected services.
- To maintain service functionality and performance.
- To improve the user experience and provide technical support when needed.
- To comply with legal obligations and enforce platform policies.
3. Data Storage and Security
- All tokens and user data are securely stored using industry-standard encryption.
- Access to your data is restricted to authorized personnel only.
- We regularly monitor and update our security practices to protect against unauthorized access, alteration, disclosure, or destruction of your information.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following scenarios:
- With trusted third-party services necessary for the operation of Alichobot (e.g., CRM APIs).
- If required by law or in response to a valid legal process.
- To protect the rights, property, or safety of Alichobot, its users, or the public.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for future data processing (note: this may affect service functionality).
To exercise your rights, please contact us at our support email or contact page.
6. Third-party Services
Alichobot integrates with third-party platforms (like Facebook and AmoCRM). We are not responsible for their privacy practices. We encourage you to review their respective privacy policies:
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant changes will be notified to users via email or app notification.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: